Cancellation policies

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Flexible: Flexible

You will receive a full refund as long as you cancel at least 24 hours before check-in.

You will receive a full refund, minus the first night and our service fee, if you cancel within 24 hours of check-in.

Any refund will be at the host’s discretion if you cancel after check-in.

Full Refund

Booking confirmed

Only pay for the first night

24 hours before check-in

No refund

Check-in day

 If you would like to negotiate an exception to your host’s cancellation policy, please contact them directly through the message thread associated with the booking. If a refund is agreed, Smarty Tiny will work with the host to issue your refund.

 

MODERATE

You will receive a full refund as long as you cancel at least 7 days before check-in.

You will receive a 50% refund, minus our service fee, if you cancel within 7 days of check-in.

Any refund will be at the host’s discretion if you cancel after check-in.

Full Refund

Booking confirmed

50% refund

7 days before check-in

No refund

Check-in day

 If you would like to negotiate an exception to your host’s cancellation policy, please contact them directly through the message thread associated with the booking. If a refund is agreed, Smarty Tiny will work with the host to issue your refund.

Fifteen

Cancellation is free up to 24 hours after your booking is confirmed and at least 15 days before check-in.

You will receive a 50% refund, minus our service fee, if you cancel more than 24 hours after your booking is confirmed and at least 15 days before check-in.

The host does not offer a refund if you cancel within 15 days of check-in.

Any refund will be at the host’s discretion (and will not include the service fee) if you cancel after check-in.

24-hour free cancellation

Full Refund

Booking confirmed

50% refund

No refund

15 days before check-in

No refund

Check-in day

 If you would like to negotiate an exception to your host’s cancellation policy, please contact them directly through the message thread associated with the booking. If a refund is agreed, Smarty Tiny will work with the host to issue your refund.

Thirty

Cancellation is free up to 24 hours after your booking is confirmed and at least 30 days before check-in.

You will receive a 50% refund, minus our service fee, if you cancel more than 24 hours after your booking is confirmed and at least 30 days before check-in.

The host does not offer a refund if you cancel within 30 days of check-in.

Any refund will be at the host’s discretion (and will not include the service fee) if you cancel after check-in.

24-hour free cancellation

Full Refund

Booking confirmed

50% refund

No refund

30 days before check-in

No refund

Check-in day

 If you would like to negotiate an exception to your host’s cancellation policy, please contact them directly through the message thread associated with the booking. If a refund is agreed, Smarty Tiny will work with the host to issue your refund.

Sixty

Cancellation is free up to 24 hours after your booking is confirmed and at least 60 days before check-in.

You will receive a 50% refund, minus our service fee, if you cancel more than 24 hours after your booking is confirmed and at least 60 days before check-in.

The host does not offer a refund if you cancel within 60 days of check-in.

Any refund will be at the host’s discretion (and will not include the service fee) if you cancel after check-in.

24-hour free cancellation

Full Refund

Booking confirmed

50% refund

No refund

60 days before check-in

No refund

Check-in day

 If you would like to negotiate an exception to your host’s cancellation policy, please contact them directly through the message thread associated with the booking. If a refund is agreed, Smarty Tiny will work with the host to issue your refund.

Strict

The host does not offer refunds once a booking is confirmed.

No refund

Booking confirmed

No refund

Check-in day

 If you would like to negotiate an exception to your host’s cancellation policy, please contact them directly through the message thread associated with the booking. If a refund is agreed, Smarty Tiny will work with the host to issue your refund.

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